What should I do if I experience choppy video?
If playback stalls, stops or plays slowly, try one or all of the following:
- Refresh, close or restart your web browser or app and open it again
- Avoid internet congestion by waiting several minutes before viewing the programming again
- Close other applications that may be open at the same time If your device is on a mobile cellular network, try using a wifi network as this will provide more reliable video streaming.